Shipping & Pickup Policy

Last updated: May 26, 2026

​

This policy explains how shipping and local pickup work at Phoenix Liquidation Sales LLC.

​

1. Shipping

​

Shipping Methods & Timeframes

 

We ship using common carriers (for example, USPS, UPS, FedEx, or similar).  Estimated delivery times are shown at checkout, but they are estimates only and not guaranteed. We currently ship within the United States. Shipping Rates

 

Shipping rates are calculated based on factors like weight, size, destination, and method. Any available shipping options and prices will be shown at checkout

​

2. Tracking

 

When your order ships, we will provide tracking information when available. Please use the tracking link to follow your package’s progress.

 

3. Local Pickup

 

We offer a Local Pickup option for customers who want to save on shipping and pick up their orders in person.

 

Eligibility & Minimum Order

 

Local Pickup may only be available for orders that meet our minimum order amount (for example, $29.00 or more, if this rule is enabled in our store settings).

 

Availability of Local Pickup may change based on our schedule and inventory.

 

Pickup Location

 

Pickup is available in Phoenix, AZ. The exact pickup address and instructions will be provided in your order confirmation or follow‑up message.

 

Pickup Window & ID

 

You must pick up your order within the pickup window stated in your confirmation. Please bring: A photo ID, and Your order confirmation (printed or on your phone).

 

Only the person named on the order (or someone you have clearly authorized) may pick up the order.

 

If You Don’t Pick Up

 

If you do not pick up your order within the stated pickup window and do not contact us to arrange an alternative, your order may be considered abandoned. In most cases, no refund will be issued for abandoned orders, as items are held and reserved for you.

 

4. Risk of Loss

 

For shipped orders, risk of loss passes to you when the carrier marks the package as “Delivered”, subject to our limited damage‑in‑transit policy in the Refund / Return Policy. For local pickup, risk of loss passes to you when the order is handed over at pickup.

 

5. Incorrect Address or Delivery Issues

 

Please double‑check your shipping address at checkout. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.

 

If a package is returned to us due to an incorrect address, additional shipping fees may apply to reship. 5. Questions If you have questions about shipping or pickup, please contact us at support@phoenixliquidationsales.com.